Mercure Leicester The Grand Hotel, Leicester

The hotel has a great ambiance with its beautifully restored decor, and the vibrant bar area adds charm. While the central location makes it easy to explore Leicester, the lack of air conditioning in the rooms can make for an uncomfortable stay, especially during warmer weather. Service encountered some shortcomings, such as the restaurant's unavailability for dinner, but the attentive bar staff did improve the experience. Overall, it offers decent value but could improve significantly with better management attention to dining and room temperature issues.

The Grand Hotel has a lot of potential with its historic charm and an excellent location close to the city center. However, my experience was marred by an uncomfortable room, especially due to the heat, and some disappointing service at reception. The dining options were decent but could use improvement, particularly in terms of variety and freshness. Overall, it was a mixed experience, and I would consider returning if some issues were addressed.

I had high hopes for my stay at the Grand Hotel, especially given its reputation, but my experience was pretty mixed. While the restaurant offered a nice selection and the bar area created a lively vibe, the rooms were certainly in need of a refresh. Unfortunately, some parts of the hotel felt dated and not up to par with what you'd expect for the price. Overall, the luxurious ambiance was overshadowed by maintenance issues, making it less than ideal for a grand getaway.

I had a mixed experience at this hotel. The location is fantastic for exploring the city and the restaurant serves delicious food, but the rooms really need an update and cleaning. While I appreciated some amenities, I found cleanliness issues unacceptable.